Shipping Policy

Processing time

Please allow 1–3 business days for your order to be prepared and dispatched. Orders placed on weekends or U.S. holidays are processed on the next business day.

Once your order has shipped, we will email the shipping confirmation and tracking information to the email address entered at checkout.

Estimated delivery time

Standard delivery within the United States typically takes 7–12 business days after dispatch. Your estimated total delivery window is therefore 8–15 business days from the date of purchase.

Delivery estimates are not guaranteed. Carrier delays, severe weather, holidays, customs processing, or circumstances outside our control may occasionally extend the delivery window.

Shipping rates

Any available shipping options and charges are displayed at checkout before payment is completed. If free standard shipping is offered on your order, it will be clearly shown at checkout.

Order tracking

When your order ships, we will send a confirmation email containing your tracking number and a link to follow its progress. Tracking can take up to 48 hours after dispatch to show its first carrier update.

If you have not received your tracking email, please check your spam or promotions folder before contacting us.

Address changes and order updates

Please review your shipping address carefully before placing an order. If you need to correct an address or request an order change, contact us immediately at forgeandco.shop@gmail.com with your order number.

We will do our best to help before the order is dispatched. Once an order has shipped, we cannot guarantee that the delivery address can be changed.

Lost, delayed, or returned packages

If your tracking has not updated for 10 business days, or your package appears lost, please contact us at forgeandco.shop@gmail.com with your order number. We will review the shipment with the carrier and work toward a fair resolution.

Packages returned because of an incorrect or incomplete address, refusal of delivery, or failure to collect a parcel may be subject to additional reshipping charges. We will contact you if this occurs.

Customs and import charges

For orders delivered within the United States, no additional action is normally required from the customer. For any international destination we may offer in the future, local duties, taxes, or import charges may apply and are the customer's responsibility unless stated otherwise at checkout.

Contact us

For shipping questions, email forgeandco.shop@gmail.com and include your order number. Our team will respond as soon as possible during business days.